What are the support team’s working hours?
Support is available from Monday to Friday, 9 AM – 6 PM (local time). Limited support is available on weekends and holidays.
đź“ž Contact & Support Hours
How can I contact support directly?
All support requests must go through the ticketing system. We follow a “No Ticket, No Support” policy to ensure every issue is properly tracked and resolved. Please submit a ticket through the support portal. Phone calls or direct messages without a ticket reference may not be addressed